KOTA KINABALU: The Malaysian Association of Hotels (MAH), Sabah/Labuan Chapter, is deeply concerned about a recent incident where a tourist found a hidden camera inside a socket in their lodging.
Their statements read as follows, “We would like to clarify that this incident occurred in an Airbnb property; not in a hotel as purported by some media sites.”
It is highly essential for consumers to differentiate between registered and regulated hotels and other types of accommodation providers.
Hotels are expected to adhere to strict guidelines and regulations to ensure the well-being of our guests. It is crucial to understand that Airbnb properties are not subject to the same regulations and standards as licensed hotels.
Therefore, incidents like the one reported, while unfortunate, should not be attributed to
the broader hotel industry as such actions can damage the trust and integrity of our accommodation sector as a whole.
“We extend our deepest sympathies to the affected tourists who had their experience tarnished by this hidden camera incident. Any form of unauthorized surveillance is a violation of privacy and goes against the principles of responsible and ethical hospitality.
“As a representative of the hotel industry, MAH Sabah/Labuan Chapter, urges all accommodation providers, regardless of their classification, to prioritize guest safety and privacy. We encourage travelers to choose lodging options wisely, be vigilant about their surroundings, and report any concerns to the appropriate authorities.
We remain committed to uphold the highest standards of guest safety and comfort. We will continue to work closely with relevant authorities to ensure that our hotels maintain the trust and confidence of travelers.-pr/BNN
