KOTA KINABALU: The Energy Commission of Sabah (ECoS) refers to a recent statement made by Warisan Kota Kinabalu Division Information Chief, Samuel Wong,regarding alleged hidden increases in electricity tariffs through the tiered rate structure.
ECoS wishes to state that the tariff structure and rates have not been revised since the lasttariff revision in 2014. The schedule of tariff structure and rates for Sabah and F.T. Labuan(effective 1 January 2014) can be obtained from Sabah Electricity Sdn. Bhd.’s website.
Consumers are reassured that they will only be charged the rate of 47 sen/kWh for unitsabove 1,000 units, i.e. monthly bill above RM383, and this has been in effect since 1January 2014.
Samuel Wong, or any concerned member of the public, are urged to present abnormal billsnot in accordance with the gazetted tariff blocks and rates to ECoS for investigation.
If there is any error or negligence on the part of Sabah Electricity Sdn Bhd (SE), ECoS willinvestigate and rectify accordingly.
In the interest of transparency and accountability, ECoS strongly encourages the public touse its official complaints and clarification platform, Talk2ECoS, especially in cases whereconsumers are unable to receive adequate responses from licensees such as SE.
ECoS reiterates its commitment to safeguard consumer rights and ensure fair electricitypricing, while continuing to support efforts that strengthen the reliability and sustainability ofSabah’s power supply.-pr/BNN
